Innovative Solutions CX
We combine Artificial Intelligence and CX Strategy to turn every interaction into an experience that creates value.
We design, integrate and optimize customer service platforms powered by generative AI, so your operations become more human, efficient and profitable.
Features
Solutions that improve the customer experience
We integrate advanced technological solutions to optimize every touch point with your customers.
From platforms of care omnicanal to custom consulting services and artificial intelligence, generative, our solutions transform the experience and the results.

Contact Center Platforms
We connect your company with smart tools that centralize channels, automate processes and improve the customer experience in every interaction.

Consulting & Implementation
We assist in the selection, integration and optimization of technologies CX. We convert your operational challenges into opportunities for continuous improvement.

Generative AI for CX
We create virtual assistants and flows automated learning the behavior of your customers and multiply the efficiency of your equipment.
Why choose us?
Experts in smart solutions for contact centers
We transform the customer with technology, strategy and experience.
Our team combines technical expertise and business vision to create solutions that increase efficiency, improve customer satisfaction and reduce operating costs.
People-centered
We design experiences that balance technology and empathy.
Focus on results
Each solution is designed to improve metrics of actual performance.
Constant innovation
We evolve with your business, incorporating the latest in AI applied to the CX.
Innovative Solutions CX
Technology transformation for your company
Your company, ready for the new era of service.
We implement ecosystem technology that integrate AI, automation and analytics to scale customer service with accuracy and efficiency.
Contact Center Platforms
We integrate solutions omnicanal that centralize voice, chat, email and social networks in a single interface.
Improve your response times and get a unified view of the customer.
- Transform the customer service experience through advanced technological solutions that enhance operational efficiency and improve customer satisfaction.
Specialized consulting
Accompany your team on the whole process of digital transformation, from strategy to implementation.
Our consultants ensure adoption fluid and measurable results.
Agile Integrations
Make your CX evolve in real time.
Discover an ecosystem of solutions designed to streamline operations, improve decisions and maximize profitability.






































Stories
Don't take our word for it. Take our clients'.
Our clients have transformed their operations, increased customer satisfaction and reduced the times of attention thanks to the implementation of solutions AI custom.
"We used to have our operation fragmented across several tools, and costs grew with every new channel. With INO CX we centralized everything on a single platform and cut our operating costs by up to 40%."
Director of Operations
Digital Security Sector"We raised our customer service to a first-class level with SophIA's help, and freed our human agents for higher-value work."
Customer Service Manager
Fintech Sector"They did not sell us a platform and disappear. The implementation came with method, training and follow-up until the team made it their own."
Technology Lead
Education Sector"The platform is intuitive. In my first week I was already working with confidence, and I came from a completely different system."
Customer Service Advisor
Education SectorBlog Post
Explore our latest news and insights.
From artificial intelligence to strategies of digital transformation, we will share our vision on how technology redefines the customer experience.
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Read MoreAbout Innovative Solutions
We combine cutting-edge technology with experience in customer service to develop solutions that transform the way companies interact with their customers.
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